Staff Squared Blog

  Lots has been written on the difference between a boss and a leader, and there are very few people capable of performing both roles.  The above comic depicts a boss adding extra weight hindering moving the progress of the business.  The leader, in the bottom half of the comic is not, and pulls their [...]

Richard Branson: “The way you treat your employees is the way they will treat your customers” Original Virgin blog post: http://www.virgin.com/richard-branson/blog/the-way-you-treat-your-employees

The HR Question: It’s something that all start-up and expansion-stage companies have to deal with. Founders and CEOs may recognise how central a healthy company culture and recruiting strategy are to growth and success, but when it comes to establishing human resources policies and procedures their eyes tend to glaze over quicker than you can say “compliance”. [...]

With 2013 approaching quickly, many begin to wonder what the New Year will bring. We recently asked a number of our customers what changes 2013 has in store for HR technology. Here’s what they had to say: 2013 is going to be the year video conferencing comes into its own 6 out of 10 companies [...]

In  previous blog posts we have discussed something we call “The Recency Effect”.  It’s also known by other names, such as cognitive bias or serial position effect.  This effect occurs when we assign too much significance to an observation that occurred recently in comparison to earlier observations.  To use a HR specific example, when a manager [...]

Okay so we know you can’t read your employee’s minds, but we bet sometimes you wish you could.  People talk about being “engaged” or “in tune” with your employees like it’s a form of Zen-like understanding of the people under their  management.  Fortunately, this is not the case.  In order to manage and understand your [...]

Recruiting excellent employees can be a difficult and long process. Whilst time constraints, job descriptions, person specs and ways to hire can pressurise you into making a hasty decision, don’t just have a view point of what skills and capabilities you feel you need for just ‘here and now’, but aim to plan ahead. Consider [...]

One of our favourite business sites the Harvard Business Review, has a great article about how businesses could be guilty of creating disgruntled employees and what to do about it. The key takeaway is this…treat your employees the way you would treat your customers.  Specifically: Listen to them Always attempt to understand them, regardless of whether [...]

Ever thought that you are not really getting the best from your team? Ever wondered how you could improve the performance of your business by improving the performance of your staff? Here are some some practical ways of managing and improving performance. What are my staff doing? Look in detail at what your staff spend [...]